Legal
Privacy Policy
Effective October 12, 2026
This policy explains how Keytock handles information when you use the Keytock macOS app, website, and licensing service.
Information the app handles
Keytock monitors keyboard events locally so it can play the selected switch sounds. The app does not record, store, or send what you type. Sound settings and your selected preferences stay on your Mac.
To enforce the two-Mac license limit, activation sends your license key, a device identifier made from a salted hash of your Mac’s hardware UUID, and your Mac’s device name to our licensing service. The service stores the activation and check-in times so it can validate your license and manage its device slots.
Information from purchases
When you buy Keytock, our payment provider, Dodo Payments, processes the checkout. We receive purchase details needed to issue and manage your license, including your email address, name when provided, payment identifier, and payment status. We do not receive or store your full card number.
We use your email to send your license key, respond to support requests, and resend a key when you ask for recovery. We do not use it for marketing newsletters.
Website and local preferences
The website does not use analytics or advertising trackers. The theme selector saves your light, dark, or automatic display preference in your browser’s local storage. The website also loads sound files when you use the typing demo.
Our hosting and infrastructure providers may process technical request information, such as IP address and request details, to deliver and protect the website and licensing service.
How we use and share information
We use information to deliver the app and its sounds, verify licenses, enforce device limits, handle refunds and license recovery, answer support requests, and protect the service.
We share only what is needed with providers that help us operate: Cloudflare for website, API, and database hosting; Dodo Payments for payment processing; and Resend for transactional emails. These providers process information to provide their services to us.
We do not sell personal information. We may disclose information when required by law or when needed to protect the service, our users, or our rights.
Retention and your choices
We keep purchase and license records while needed to provide your license, handle support, meet legal and accounting obligations, and resolve disputes. Device activation records are kept while associated with an active license and are removed when the license record is removed. Support messages are retained as needed to resolve the request and maintain relevant support history.
You can contact us to ask about or request deletion of information associated with your license. Some records may need to be retained for legal, accounting, security, or license-enforcement purposes. Deleting activation records may affect your ability to use the license.
Children and changes
Keytock is not directed to children under 13, and we do not knowingly collect their personal information. We may update this policy as the service changes. The effective date above shows when it was last revised.
Contact
Questions or privacy requests? Email support@keytock.app.